December 09, 2012 (Press-News.org) Australian timeshare company Classic Holidays has seen a direct correlation between its expanded customer service program and its ability to retain and increase its membership base.
Membership has now exceeded 45,000 families, with Classic Holidays now the largest privately owned timeshare company in Australia. The company is responsible for approximately 650 employees between sales staff, resort staff and corporate personnel, with the recent move to a new 100 seat call centre allowing Classic to bolster its customer service outreach and expand upon its award-winning service levels.
Evidence of the company's commitment to outstanding service was seen at the 2012 Australian Timeshare and Holiday Ownership Council (ATHOC) awards, where the industry's national industry association annually recognizes the best operators in the industry. Classic won the group's Excellence in Service award, which was accepted by Customer Service Specialist Greg Layton - a 23 year employee of the company.
Classic was also voted the Best Management Company at the 2012 Perspective Magazine Awards, a global timeshare industry awards program which is voted on by industry professionals from throughout the world.
Such award recognition coming as the company sets new membership records is no coincidence according to Ramy Filo, CEO, Classic Group.
"We have devoted an enormous amount of time and resources to our customer service outreach, which is the backbone of our success," said Filo. "The fact that we are winning national and international awards at the same time that we're servicing more members than ever before shows that consumers appreciate our efforts and keep coming back to our resorts."
"At the heart of the awards is customer service, delivering on the promise made from the very first contact a customer makes with Classic Holidays at a presentation centre, all the way through their interaction, communication, booking and experiencing their holiday stay at one of our managed resorts," Filo added.
A recent ATHOC report estimated timeshare occupancy rates at 86%, reflecting consumer confidence and satisfaction in the product. Many of these consumers own at the 14 Classic managed holiday resorts in Queensland, New South Wales and Victoria, with Classic's additional four clubs allowing members to book holidays throughout Australia and internationally.
For more information and to book a memorable trip with Classic Holidays, please visit http://www.classicholidays.com.au/.
About Classic Holidays
Established in 1978 with Head Office operations based on the Gold Coast, Classic Holidays is Australia's largest privately owned timeshare Resort Management Company, representing over 45,000 member families and responsible for over 650 employees. Built on strong founding principles of honesty, respect and commitment, Classic has a reputation for excellence, providing their resorts with a comprehensive range of support services. For more information, please visit http://www.classicholidays.com.au/
Contact:
Steve Luba
PerspectivePR for Perspective Group
Ph: 877-237-8981
Classic Holidays Customer Service Program Enhances Timeshare Membership Retention
Exceptional customer service is the key to timeshare owners maintaining their membership status.
2012-12-09
ELSE PRESS RELEASES FROM THIS DATE:
U.S. Senate Resolution 543 Calls For Sweeping Changes To Combat International Parental Child Abduction
2012-12-09
The United States Senate has made a very clear and impressive position against the growing surge of International Parental Child Abduction of American children. On Tuesday, December 4th, 2012 Senator Barbara Boxter's (D-CA) Senate Resolution 543 International Parental Child Abduction Resolution (Senate Resolution 543), that was co-sponsored by 27 additional Senators, passed a Senate voice vote. Resolution does so much more than condemn the horrible criminal and abusive act of parental child kidnapping, but calls for an immediate overhaul of U.S. Government policy and agency ...
Actor/co-producer Kathy Krantz Stewart, Queen of Sci-Fi Magazine, Is Vyla/Pamera and the Hag in Ethyrea: Code of the Brethren. Written by Executive Producer/Creator: Danica Fontaine. Now on IMDb!
2012-12-09
Kathy Krantz Stewart has just come back from the UK from her big role in the film Pearls of Africa where she played Emily. This was filmed in Boxted Hall, a 700-year-old estate in England, and was also shot in Kenya. In addition, her sci-fi film, Master Race from Mars, is planned for distribution next year by Ytinifni Pictures. Kathy executive produced and plays Catherine in this film, which her husband wrote and directed. She is also starring next year in Cowgirl Romance, a family friendly western she is executive producing, shooting in the US. She has other projects planned, ...
Athletes for Education Conducts Holiday Toy Drive
2012-12-09
The non-profit organization, Athletes for Education (AFE), is conducting a toy drive through Wednesday, December 19, 2012, to benefit children at local hospitals and schools. AFE will be collecting new, unwrapped toys for children up to the age of 14 at the following locations: Alliance Training Center, Otay Lakes Surgery Center, Jordan's Crazy Burgers and Hot Dogs and Valentino's Lounge in Chula Vista;
Sanfilippo's Italian Restaurant on 5th Avenue; Little Caesars in Rancho Bernardo; American Factory Wheel on Twain Avenue; Carlsbad Surgery Center in Carlsbad; Coast Surgery ...
Director of Metrology Named at Laboratory Testing Inc.
2012-12-09
- Mike Hiller of Quakertown, PA has been promoted to Director of Metrology at Laboratory Testing Inc. (LTI). This position oversees all operations and develops the business strategy for LTI Metrology, the division of LTI that provides calibration and dimensional inspection services to customers in the nuclear, aerospace, medical, manufacturing, heat treating and commercial industries.
Hiller is a graduate of Millersville University with a B.A. degree in Technology Education and is currently attending DeSales University for his M.B.A. in Management. He began working at ...
Metabo's New Rotary Hammer Offers Highest Power to Weight Ratio in its Class
2012-12-09
Metabo Corporation, a leading international manufacturer of professional grade portable electric power tools and abrasives for industrial, construction and welding applications, has expanded its line of powerful rotary hammers to include the KHE 3250 1-1/8" SDS-Plus rotary hammer, with the highest power to weight ratio in its class.
With power and speed for fast drilling, the KHE 3250 is lightweight and perfectly balanced, making it ideal for overhead drilling. The tool is perfect for commercial concrete construction and HVAC contractors, electricians, plumbers, ...
Katonah Art Center Hosts First Holiday Craft Sale
2012-12-09
Katonah Art Center is hosting its first Holiday Craft Sale December 15th and 16th from 10am to 4pm at the Katonah Art Center. Featuring work from world-renowned artists on the Katonah Art Center's faculty, the sale will be a great place to find original, thoughtful and beautiful gifts for this holiday season.
"These gifts are so unique, it's guaranteed the recipient won't have one like it at home," says David Hughes, who is coordinating the event as well as presenting his work. "It's a great way to give someone a little taste of Westchester."
The ...
Draft Carolina Burgers & Beers Hosts Terrapin Tap Takeover On Dec. 11
2012-12-09
Dean Ogan, owner of Rocky Top Hospitality (http://www.rockytophospitality.com/), has announced that Draft Carolina Burgers & Beers will host a Terrapin Tap Takeover event on Tuesday, Dec. 11 at 5 p.m. to raise funds for and awareness of The Beehive Collective, a local group of primarily young women who are dedicated to improving the city of Raleigh. The restaurant plans to donate 10 percent of the evening's proceeds to support the community efforts of The Beehive Collective. Guests are encouraged to come to the restaurant dressed as their favorite Teenage Mutant Ninja ...
Single Output 60W AC-DC Power Supply Offers Dual Fusing for Medical Applications
2012-12-09
Power Sources Unlimited, Inc. announces the new and improved GRN-60 series of "green" power supplies featuring input protection dual fusing for line and neutral leads (-DF models).
These 2 x 3 compact, energy efficient power supplies comply with the energy saving requirements of the ErP (Energy Related Products) Directive, offering high efficiency (90% peak efficiency), high power density and low standby power. The GRN series is well suited to a broad range of medical, information technology, and industrial applications and are designed for those seeking to ...
Christie Roadster HD14K-J 3-Chip DLP Projectors Provide Exceptional Brightness and Sharp Images for Casas Church
2012-12-09
Christie is pleased to announce the selection of its projection technology for Tucson, Arizona-based Casas Church. A 61-year-old Christian ministry, Casas was looking for powerful display technology to light up the large stage of its spacious and modern 2,500-seat sanctuary and worship center.
Dissatisfied with the low brightness and low-resolution images provided by their old projectors, the church leaders were immediately impressed with the quality of the Christie Roadster HD14K-J 3-chip DLP projectors. They praised the superior, high-definition image and outstanding ...
ASU Fans Face One Fierce Competitor This Basketball Season: Capriotti's Bobbie
2012-12-09
This basketball season, Capriotti's Sandwich Shop is getting Arizona State University fans pumped up to take on the award-winning Bobbie . Sun Devils with an appetite for competition can head to Capriotti's and attempt to devour a 20 inch Bobbie in less than five minutes. The victorious will receive their Bobbie for free and be immortalized on the "Bobbie Wall of Fame"! ASU fans may recognize their notorious competitor from basketball games, where Sparky and spirited students "Raise The Bobbie " on the jumbotron!
The Bobbie , was voted "The ...
LAST 30 PRESS RELEASES:
Call for papers: 14th Asia-Pacific Conference on Transportation and the Environment (APTE 2025)
A novel disturbance rejection optimal guidance method for enhancing precision landing performance of reusable rockets
New scan method unveils lung function secrets
Searching for hidden medieval stories from the island of the Sagas
Breakthrough study reveals bumetanide treatment restores early social communication in fragile X syndrome mouse model
Neuroscience leader reveals oxytocin's crucial role beyond the 'love hormone' label
Twelve questions to ask your doctor for better brain health in the new year
Microelectronics Science Research Centers to lead charge on next-generation designs and prototypes
Study identifies genetic cause for yellow nail syndrome
New drug to prevent migraine may start working right away
Good news for people with MS: COVID-19 infection not tied to worsening symptoms
Department of Energy announces $179 million for Microelectronics Science Research Centers
Human-related activities continue to threaten global climate and productivity
Public shows greater acceptance of RSV vaccine as vaccine hesitancy appears to have plateaued
Unraveling the power and influence of language
Gene editing tool reduces Alzheimer’s plaque precursor in mice
TNF inhibitors prevent complications in kids with Crohn's disease, recommended as first-line therapies
Twisted Edison: Bright, elliptically polarized incandescent light
Structural cell protein also directly regulates gene transcription
Breaking boundaries: Researchers isolate quantum coherence in classical light systems
Brain map clarifies neuronal connectivity behind motor function
Researchers find compromised indoor air in homes following Marshall Fire
Months after Colorado's Marshall Fire, residents of surviving homes reported health symptoms, poor air quality
Identification of chemical constituents and blood-absorbed components of Shenqi Fuzheng extract based on UPLC-triple-TOF/MS technology
'Glass fences' hinder Japanese female faculty in international research, study finds
Vector winds forecast by numerical weather prediction models still in need of optimization
New research identifies key cellular mechanism driving Alzheimer’s disease
Trends in buprenorphine dispensing among adolescents and young adults in the US
Emergency department physicians vary widely in their likelihood of hospitalizing a patient, even within the same facility
Firearm and motor vehicle pediatric deaths— intersections of age, sex, race, and ethnicity
[Press-News.org] Classic Holidays Customer Service Program Enhances Timeshare Membership RetentionExceptional customer service is the key to timeshare owners maintaining their membership status.