Language barriers in health care have fallen – but not online, study shows
In recent years, Americans have gotten used to logging on to a patient portal through their smartphone or computer to have telehealth appointments with their doctors and health care teams, see their prescriptions and lab test results, send messages to their providers, and much more.
But a new study suggests that the integration of this technology into many aspects of patient care may have created an unintended barrier to healthcare access for the more than 25 million patients with limited English proficiency.
The study finds that the patient portal login page for many hospitals is not accessible ...